A Maersk video analytics solution translates live activity into data points that track and predict productivity and work cycles and rewards performance.
Internally at Maersk, we wanted to see if we could improve productivity in a busy cross-dock by enabling data-driven decision-making for our teams and rewarding individuals who exceeded expectations.
Available labor management systems can track labor productivity, enable data-driven decisions and help improve productivity.
Our first proof-of-concept ran from October 2019 to February 2020 and deployed a labor management system at South Gate, a premier cross-dock facility in Southern California handling hundreds of containers per day. It quickly became apparent that because the traditional system relied on manual input — requiring every carton to be scanned by hand — it forced staff to take extra steps, change their behavior and distorted the reality of what workers were actually processing.
What we needed was a system of technologies that could view unloading, analyze and predict progress, and communicate with the crossdock team in real time.
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